"It's unwise to pay too much, but it's worse to pay too little. When you pay too much, you lose a little money - that's all. When you pay too little, you sometimes lose everything, because the thing you bought was incapable of doing the thing it was bought to do. The common law of business balance prohibits paying a little and getting a lot - it can't be done. If you deal with the lowest bidder, it is well to add something for the risk you run, and if you do that you will have enough to pay for something better." -  John Ruskin 1819-1900

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Subject: Resolute Bay

Dear Paula,

I just came back from my long trip to US and wanted to say thank you for the assistance during my visit.
I would also like to use this opportunity to leave a positive feedback about the courier Rachel Gibson.

From the perspective of short visiting surveyor, you’ve been the most convenient and efficient agent in the US so far.

With thanks and best regards

Ilja Kondratjuks
Marine Surveyor, Isle of Man Ship Registry

Keywords: Resolute Bay, convenience, efficiency, gratitude