vessel and cargo documentation

Our experienced team stands ready to assist owners and charterers alike with all of their documentation needs – regardless if we are the operating agents or not!

Inbound Documentation: Our team will make sure your cargo is filed and accepted with U.S. Customs prior to arrival, issue prompt arrival notices for all wharfage/handling and S&F payments, ensure all original bills of lading are accounted for and properly endorsed for presentation to the master prior to discharge, or assist with presentation of LOI for same.

Outbound Documentation: Our team will prepare all export documentation including: bills of lading, cargo manifests, certificates of origin, and phytosanitary certification for agricultural products. We also file all required physical and electronic export declarations with U.S. Customs and the Census Bureau. Once the final draft documents are approved and released by all parties, our team dispatches same without delay via overnight priority.

The port call cannot be a success without proper documentation. Let us help you today!

For questions concerning documentation, please contact our Documentation Manager, Heather Lee.

Heather Y. Lee
Documentation Manager
North America
Portland, Oregon
Tel: 1 (503) 228-7214
heather.lee@gensteam.com

Anyone familiar with shipping knows that documentation errors can become very costly. Our team are experienced veterans in all areas of shipping documentation. We have not incurred a customs documentation penalty in over 10 years!

Our rates for documentation services are competitive and are often times included with agency service depending on customer requirements and volume of business.

Documentation requires close coordination with the port, receivers, shippers, owners, charterers and boarding agents for a successful call. Our team covers it all!

We always dispatch documents via overnight priority to ensure you receive same without undue delay.